NEW: As Finland’s first certified BigCommerce partner, we help you succeed with an online store that grows and flexes with your business. Learn more.
NEW: As Finland’s first certified BigCommerce partner, we help you succeed with an online store that grows and flexes with your business. Learn more.
Digital service design helps you design and build business-driven digital products and services that exceed your customers’ needs and expectations.
During the concept design phase, we work together to define the business case, why and for what kind of users the new digital service is being built.
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In addition to designing the service concept, we ensure that the service interface provides an intuitive user experience that meets the needs of the customer.
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Service design requires a multidisciplinary approach, combining business expertise, UI/UX design, and software architecture.
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The aim of digital service design is to design digital services that are not only functional but also pleasant to use. It requires a multidisciplinary approach, combining business expertise, user interface design and software architecture. This ensures that digital services are user-centric, technically feasible and aligned with business objectives.
A successful design project always requires a thorough understanding of the users of your service: what problems they are looking for solutions to, what their needs and habits are, what makes them happy, what makes them switch to a competitor in two clicks.
Otto Sunnari
Sales